Part 1: Check that UTMs are on your ads (Google, Facebook, TikTok)
- Open the ad platform’s manager (Google Ads, Meta Ads Manager, or TikTok Ads Manager).
- Navigate to the final URL / tracking template for a live ad.
- Confirm the Northbeam UTM parameters are present and correctly formed (for example
utm_source,utm_medium,utm_campaign). - Repeat for at least one ad per platform you run.
Walkthrough for this part:
Part 2: Check that Northbeam is tracking the UTMs
- In Northbeam, open a view that breaks down traffic by campaign or source.
- Confirm your UTM-tagged campaigns are appearing with recognizable names (not lumped under “unattributed” or “unknown”).
- If tagged traffic is missing, the UTMs may not be firing on click or the pixel may not be capturing them — see Troubleshooting Tracking Issues.
Walkthrough for this part: