> ## Documentation Index
> Fetch the complete documentation index at: https://docs.northbeam.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Ad Platform Connections

> Before using the dashboard, it's important to make sure that we're receiving data from our integrated ad platforms.

## How to check your connections

1. Go to **Settings › Connections**.
2. Review each connected platform. A healthy connection shows a **Connected** status; a broken one shows an error or a **Reconnect** prompt.
3. For any platform showing an error, select it and follow the **Reconnect** flow to re-authorize.
4. Confirm each platform you advertise on is listed and connected. If a platform is missing, add it from this same page.

<Note>
  The video below walks through the same check in the product.
</Note>

<Frame>
  <iframe src="https://www.loom.com/embed/e4d1e4b217084f9899f86c56671f3db5?sid=bba1f36c-81ba-4a40-b828-8dd197087c9b" width="100%" height="450" allowfullscreen />
</Frame>

# Need additional help?

If you need further assistance, reach out to [Support](https://www.northbeam.io/submit-a-support-ticket)!